SHIPPING

Free shipping within the Netherlands applies to all orders over €50 ex BTW.

Free shipping worldwide applies to all orders over €400 ex BTW.

Shipping prices may include a small fee for packaging & handling.

We strive to deliver your purchased items as soon as possible. All orders are processed within 2-3 days of the transaction being complete. This means within 2 days of the funds being received.  

All packages are sent with tracking. Packages that return to us as undeliverable by the carrier for incorrect address supplied can be re-posted for an additional shipping fee. If you wish to include insurance on your package, please make contact with us at penelopecraft@gmail.com to arrange for this.

Please remember that we are a small business, and primarily a brick & mortar shop located in the heart of the cobblestoned streets of Amsterdam.  Orders placed on Fridays may not be processed until Monday, so plan for a few extra days in your delivery time.

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