BOOKS & PATTERNS
All sales are final on books and patterns and they cannot be returned under any circumstances.
YARNS & OTHER PRODUCTS
Other products can be exchanged only if they are in the same condition in which they were sold. Yarn cannot be used in any way, or made into a ball from a skein. Yarn that is re-skeined cannot be exchanged. Yarn that has been in the presence of smoke cannot be exchanged. Yarn must be clean and in it's original condition.
The customer bears the responsibility of cost of shipping to return the items to us and the new cost of replacement.