Delivery Information

Free shipping within the Netherlands applies to all orders over €50 ex BTW.

Shipping prices include a small fee for packaging & handling.

We strive to deliver your purchased items as soon as possible. All orders are processed within 2-3 days of the transaction being complete. This means within 2 days of the funds being received.  

If you select shipping without Track & Trace, we will not be held accountable for packages that do not arrive at their destination as expected. Packages that return to us as undeliverable by the carrier for whatever reason can be re-posted for an additional shipping fee. If you wish to include insurance on your package, please make contact with us at penelopecraft@gmail.com to arrange for this.

Please remember that we are a small business, and primarily a brick & mortar shop located in the windy cobblestoned streets of Amsterdam.  It takes us on average 2 days after receipt of your payment to post your order.