WESTKNITS WEBINAR FAQ

Webinar FAQs
Where’s the presentation held?
This is an online presentation, so you can enjoy it anywhere in the world!
 
What do these webinars cost?
We want to make these virtual sessions accessible cost-wise, so we have priced them at €20 (plus tax).  

What do I need to prepare and bring with me?
Nothing, besides an internet connection! Westknits Webinars are an inspiration lecture rather than a workshop. Each webinar will have a Q&A session, so you can come prepared with questions about your favourite Westknits! As this is live-streamed video, a stable internet connection is preferable and for best results, we recommend a wired (not wireless) connection whenever possible.
 
Do I need to dress up for this?
Only Stephen and Malia will be visible and audible, attendees are muted and are not on video. This means you don’t have to worry about what’s going on in the background of your zoom call or put on pants with a non-elasticated waistband. We do encourage you to wear your Westknits to put you in the mood though!
 
How do I buy a ticket?
Click the big red button on the product page and you'll be directed to the zoom.us site to book your ticket  and pay via paypal (regrettably, other payment options are not available for webinar tickets).
 
Can I give a webinar ticket as a gift?
Yes! Pay with your PayPal account and fill in your lucky recipient's details instead of your own.
 
I have my ticket, how do I join?
The presentation is hosted via Zoom. Click here to read a brief introduction to the Zoom platform and download the software. You will receive an email with the link to join the presentation to the email address you signed up with. On the day of the webinar, you’ll be able to join the webinar by clicking the link in your email.
 
Is this event accessible?
We’ll be sending a summary of the presentation to all participants before the event, and a full transcript to all participants after the event. We want to make this a positive experience for all participants. If you have particular access needs (for example visual impairment, dyslexia, deafness etc) please contact us at [email protected] so we can work together to get you as good an experience as we can. 
 
Will I be able to re-watch the presentation after it’s finished?
No, Westknits Webinars are a live presentation. We will be sending a full transcript of the presentation to all participants after the presentation, so you can refer back to the information.
 
Oh no! I bought a ticket and now I can't attend the webinar, what can I do?
We know that last minute schedule clashes happen! There's a link to cancel your registration at the bottom of your confirmation email. Your ticket price will automatically be refunded. Please note that once the webinar starts, ticket sales are final.
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