SUMMER SALE FAQ

Your 15% discount will automatically be applied at check out both in store and online.

Everything including yarn, books, notions and kits!

Our system doesn’thold stock that you have in your shopping cart. Your order is only confirmed once payment has been received.

The sale runs from 16:00 Friday 29th July to 23:59 Sunday 31st July (Amsterdam time), so you have Friday afternoon as well as all day Saturday and Sunday to shop in store and online.

Because of the volume of orders, unfortunately it's not possible to wind yarn for items purchased in the sale.

All customers outside of the European Economic Area (whose order is shipped outside of the EEA) will have the sales tax deducted at check out. Once your address is added during the check out process, you will be shown your invoice without tax.

Read more about tax-free shopping.

If you make the exchange request after the sale has ended, we give you credit for your original purchase which is then applied to your new skein. This means we will charge the difference between the sale and non-sale price for all exchanges after the sale ends. 

Due to the volume of orders it's not possible to combine multiple orders that are placed during the sale

Due to the volume of orders and the fact we ship all our orders based on when the original order was placed. We aren't able to hold sale orders to be shipped at a later date.

During our Summer Sale our orders can take a bit longer to ship out than usual but we'll be working hard to get your order out as soon as we're able. Your order should be on its way to you by August 14th at the latest.

As the sale can be quite busy unfortunately we are not able to guarantee your shipment will include yarn in the same dye lot where possible.