A STATEMENT ON COVID-19

Dear fibre friends,

With COVID-19 developing around the world, and with the current air of uncertainty, we wanted to reach out (without touching hands!) to share how Stephen & Penelope is committed to preventing the spread of the virus. 

We're committed to adhere to the strictest advice from WHO and the RIVM, the Dutch Ministry of Health. The well-being of our customers and staff is our absolute priority, we are upholding the highest hygiene and cleaning standards, and our team is being updated daily as the situation develops. 

In the Netherlands, schools, restaurants, bars, and gyms have been closed by law and any gathering over 100 people has been banned. People above the age of 70 have been asked to self-quarantine for the next while.

SHOP CLOSURE

Shops are to remain open generally, but we have made the decision this week to shift gears and focus our energy completely on our online store. Our brick and mortar shop will be closed at least until 6 April. 

 
We’ve made this decision ahead of the advice of the RIVM (Dutch Ministry of Health), because we want to reduce the strain on our employees and limit their social exposure. Our online store is still functioning as normal, and our staff who can work from home are doing so. These measures mean we can prioritise safe social distancing while keeping our small business running. 

All other gatherings, including our monthly Craft Night and late-night shopping, have been cancelled until further notice. If this changes, you will be the first to know!⁠

Our online store is also open, and we are offering A 50% OFF shipping sale (details below). DHL Express delivers within 4 days worldwide, and oftentimes the very next day.⁠ We would also like to thank you for your continued support and loyalty.

We are so grateful for your support and loyalty in this wild time. Your engagement and messages of encouragement mean so much to us. We are working on fun ways that we can bring the Stephen & Penelope LYS spirit into your homes no matter where you might be self-quarantining, including virtual shopping, a new Westknits KAL and other exciting plans to come.
We look forward to seeing you soon.

 

SHIPPING SALE:

50% off all shipping charges

PLUS REDUCED FREE SHIPPING TIERS:

ZONE FREE SHIPPING ON ORDERS OVER (excluding VAT)
Nederland €30
Europe* €150
Worldwide €250

* most countries in Europe are €150, a few are €250

** the discount is offered naturally as you check out.  You only need to select the lower rate shipping from your options.

*** discount does not apply to remote area charges.  In some cases these can be as much or more than the original shipping cost. In case this applies to your address, we will contact you.

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